Tip: Not all games automatically save your progress. Re-open the game and sign in to the correct account.If this account doesn't match the account that you were using before, go back and tap More Sign out.On the 'Achievements' or 'Leaderboards' screen, to see which account you’re using, at the top, tap your profile image.In step 3, select the game in place of Google Play Games mobile app. If you can't find Achievements or Leaderboards, follow the steps to clear storage below. If it uses Google Play Games mobile app, open the game and find the 'Achievements' or 'Leaderboards' screen.At the bottom, look for 'Uses Google Play Games mobile app'. Under the preview images, tap Read more.Search for the game and open its detail page.On your Android phone or tablet, open the Play Store app.When the problem occurred for the first time (after updating the game, reinstalling it, or at some other point).If your game is missing your progress, check if your game is using Google Play Games mobile app, and make sure that you're signed in to the correct account. If none of that helped, contact our customer support and provide the following information (if possible): Make sure your device meets our minimum system requirements. Don't worry: if your device is connected to the internet, you won't lose your progress!ĥ. Delete the game and reinstall it from the application store. Make sure your device is updated to the latest version.Ĥ. You can find more information on that in this article.ģ. Make sure your game is updated to the latest version. Restart your device and reenter the game.Ģ. If your problem is not on the list, try one of these steps:ġ. If your problem is already listed there, we are aware of it and doing our best to fix it as soon as possible. If you're having problems, first check the Known issues section. We're very sorry if the game is not working as you expected.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |